‍ABOUT THE ROLE

The Learning and Development Specialist will play a key role in strengthening SFL Tech's learning initiatives, with a strong focus on Learning Management System (LMS) administration, digital learning solutions, and employee development.

We are looking for a proactive and detail-oriented professional who understands how to create effective learning experiences and use technology to support continuous learning across an organisation. You will manage learning content, coordinate training programmes, maintain learning pathways and certifications, and support the implementation and enhancement of learning platforms.

Working closely with HR, department leaders, employees, and external training providers, you will help identify development needs, improve learning accessibility, and ensure that learning initiatives align with organisational priorities.

WHAT YOU'LL DO

LMS Administration & Digital Learning

• Lead LMS implementation, enhancement, and adoption activities, coordinating requirements gathering, stakeholder engagement, testing, deployment, and ongoing improvements.
• Administer learning platforms, including training modules, learner profiles, permissions, enrolments, assessments, certifications, and learning paths.
• Create, upload, organise, and maintain learning content across the LMS and other approved digital learning platforms.
• Develop and maintain course structures, role-based learning pathways, and certification programmes.
• Enable employee self-enrolment and self-directed learning through accessible, well-structured digital learning experiences.
• Identify opportunities to improve platform usability, learning accessibility, and the overall learner experience.

Learning & Development Programme Coordination

• Plan and coordinate internal and external training programmes, workshops, and employee development activities.
• Manage training logistics, including facilitator coordination, venues, learning materials, registrations, attendance, and participant communications.
• Coordinate with internal stakeholders and external training providers to ensure training activities are delivered effectively and on schedule.
• Support the development of learning roadmaps aligned with departmental requirements, job roles, and organisational development priorities.
• Maintain training calendars, programme documentation, attendance records, and employee learning histories.
• Support the implementation of onboarding, professional development, and continuous learning initiatives.

Learning Needs & Content Development

• Support training needs analysis by gathering input from department leaders, employees, and other relevant stakeholders.
• Assist in identifying skills gaps and development priorities to inform learning programmes and learning roadmaps.
• Develop, adapt, and maintain learning materials, presentations, assessments, and other training resources.
• Organise learning content into structured modules that support employee development and knowledge retention.
• Collaborate with subject matter experts to ensure learning materials are relevant, accurate, and aligned with business requirements.
• Promote employee engagement with learning resources and encourage a culture of continuous professional development.

Learning Analytics & Reporting

• Track training participation, completion rates, assessment results, and certification progress through the LMS.
• Generate regular learning reports and dashboards to support HR decision-making and monitor programme effectiveness.
• Analyse learning data to identify participation trends, completion gaps, and opportunities for improvement.
• Maintain accurate learning records and ensure training documentation is updated and accessible to authorised stakeholders.
• Support the evaluation of learning initiatives and recommend improvements based on feedback and performance data.

Stakeholder & Vendor Coordination

• Work closely with HR colleagues, department heads, and employees to understand learning requirements and coordinate development activities.
• Liaise with LMS providers, external trainers, and training vendors to resolve issues and support effective service delivery.
• Coordinate user testing, issue resolution, and platform improvements with relevant internal and external stakeholders.
• Communicate training schedules, programme updates, learning opportunities, and platform changes clearly to employees.
• Provide guidance and support to employees and managers on LMS usage, enrolments, learning pathways, and training processes.

Process Improvement & Governance

• Establish and maintain standard operating procedures for LMS administration, training coordination, and learning content management.
• Ensure learning records, training materials, and programme documentation are maintained accurately and consistently.
• Support the continuous improvement of learning processes, systems, and reporting practices.
• Maintain appropriate controls over learner access, learning records, and training documentation in line with internal policies.
• Stay informed about digital learning trends, LMS capabilities, and emerging approaches to employee development.

WHAT WE'RE LOOKING FOR

Required

• 3–5 years of experience in Learning & Development, LMS administration, HR technology, or a related field.
• Bachelor's degree in Human Resources Management, Business Administration, Management, or a related discipline.
• Hands-on experience administering a Learning Management System or managing digital learning platforms.
• Experience coordinating training programmes, workshops, employee development activities, or similar learning initiatives.
• Ability to organise learning content, maintain course structures, and manage training records accurately.
• Experience coordinating with internal stakeholders and external training providers.
• Strong organisational skills, attention to detail, and the ability to manage multiple activities and deadlines.

LMS & Digital Learning Expertise

• Learning Management System administration, including course setup, enrolments, user management, permissions, assessments, and certifications.
• Learning content upload, organisation, maintenance, and version control.
• Development and maintenance of structured courses, learning pathways, and certification programmes.
• Understanding of digital learning delivery, employee self-directed learning, and learner engagement.
• Ability to support LMS implementation, user acceptance testing, issue resolution, and platform enhancements.
• Familiarity with learning analytics, completion tracking, and training reports.

Learning & Development Knowledge

• Training programme planning, coordination, and delivery support.
• Training needs analysis and identification of employee development requirements.
• Learning content and training material development.
• Learning roadmaps, role-based development plans, and employee certification tracking.
• Training evaluation, feedback collection, and continuous improvement.
• Training documentation, process management, and record keeping.

Soft Skills

• Strong communication and presentation skills, with the ability to engage employees and stakeholders at different levels.
• Excellent planning, coordination, and organisational skills.
• High attention to detail and commitment to maintaining accurate learning records.
• Analytical thinking and problem-solving skills.
• Strong interpersonal skills and a collaborative approach to working with cross-functional teams.
• Effective time management and the ability to prioritise competing requirements.
• Adaptability and willingness to learn new technologies and digital learning approaches.
• A proactive mindset with a genuine interest in employee development and continuous learning.

Preferred

• Professional qualification in HR or Learning & Development, such as CIPD, SHRM, or an equivalent qualification.
• Experience supporting LMS implementation projects, system migrations, or major platform enhancements.
• Experience with e-learning authoring tools and digital content development.
• Familiarity with SCORM, xAPI, or other e-learning content standards.
• Experience developing learning dashboards or analysing training data using Power BI, Excel, or similar reporting tools.
• Experience supporting competency frameworks, skills matrices, or role-based learning programmes.
• Exposure to learning technology integrations and HR information systems.

WHY JOIN SFL TECH?

• Contribute to the development of digital learning capabilities and employee growth across the organisation.
• Take ownership of LMS administration and play an active role in improving learning systems and processes.
• Work closely with HR, department leaders, employees, and external learning partners.
• Help shape accessible, structured, and engaging learning experiences that support professional development.
• Build expertise at the intersection of Learning & Development, HR technology, and digital learning solutions.

HOW TO APPLY

Interested candidates are invited to submit their CV to sflhr@sfltech.ai, quoting job reference SL-001 — Learning and Development Specialist in the subject line.

We look forward to hearing from professionals who are passionate about learning, digital solutions, and employee development.

Location: Colombo, Sri Lanka
Work Arrangement: On-site | Employment Type: Full-time