Managed Integration Services for CargoWise

The Ecosystem

Two productized integrations.
One managed layer.

CargoWise sits at the center of your operating model, but your enterprise stack doesn't run on CargoWise alone. ERP, WMS, TMS, finance systems, carriers, customs platforms, and customer systems all feed the same workflows.

When integrations aren't governed, the operation becomes the monitoring layer: messages fail silently, mappings drift, retries duplicate, and exceptions become manual work.

01 — Custom Integrations

When there is no direct solution, we engineer one.

We engineer the integration for your CW ecosystem, ERP, WMS, TMS, finance, and partner platforms, ensuring data flows exactly where it needs to without disruption.

02 — Middleware Control

One governed layer to run every integration reliably.

We deploy a robust middleware layer that manages intake, transformation, routing, delivery confirmation, retries, reprocessing, and observability across your entire landscape.

Capabilities

Transforming Integrations.

Five capabilities. One unified integration backbone.

When integration issues arise whether it's schema failures, incorrect data formats, or missing transmissions we ensure zero operational impact.

Capability 01

Robust Data Exchange Infrastructure

We establish and manage your integrations across every protocol, with full encryption, delivery confirmation, retry logic, and fault isolation for all message types.

HTTPS / SFTP for document transfers invoices, declarations, packing lists
EDI Protocols EDIFACT, ANSI X12: COPARN, COPRAR, IFTMIN, IFTSTA, 204, 214, 310
API Integration REST/SOAP real-time interfaces with ERP, TMS, WMS, CRM
Secure email for fallback workflows or legacy clients
File-based exchange: CSV / XML / Flat files where required

Capability 02

Quick Issue Resolution & Reprocessing

When integration issues arise schema failures, incorrect data formats, or missing transmissions, we ensure zero operational impact.

Failed messages are logged, categorised, and auto-isolated
Reprocessing is handled with no system downtime or manual extraction
Message resubmission with revision control and audit tracking
Non-destructive reprocessing fast recovery without data duplication

Capability 03

24/7 Integration Health Monitoring

We continuously monitor the integrity and performance of your integration environment proactive resolution before issues affect operations.

End-to-end message tracking
Real-time status checks for each transaction layer input, transformation, routing, delivery
Early detection of schema violations, null values, header errors, and transport failures
Detailed exception alerts with categorised failure points

Capability 04

Built for Reuse: Integration Scalability by Design

Our service architecture is designed to maximise reuse and consistency across your integration landscape no need to rebuild flows for every client, branch, or use case.

80% reduction in effort when replicating existing SFL-built integration frameworks
50%+ savings on third-party system integrations through prebuilt connector libraries
Modular flow templates for common CargoWise use cases

Capability 05

Full Operational Transparency

Clients have access to structured observability layers visibility into every transaction, throughput, and exception across the entire integration stack.

Transaction logs with drill-down error diagnostics
System availability and message throughput dashboards
SLA-based reporting on message delivery, processing times, and exceptions
Tiered escalation and resolution workflows supported by our integration engineering team

The Transformation

Making Integrations Work For You. Not Against You.

Watch how fragmented, failing endpoints are transformed into a single, governed operational flow inside CargoWise.

Unmanaged Endpoints

Bookings not confirming

ERP

Legacy ERP

Booking Confirmations

Inventory sync dropping

WMS

Global WMS

Inventory Updates

Schema mismatch errors

TMS

Local TMS

Dispatch Records

Silent failures & no alerts

EDI

Partner EDI

Partner Invoices

Managed Layer

SFL Middleware

Intercept

Validate

Route

Alert

Operational Flow

CargoWise

Fully Synchronised

The Advantage

Built to protect, scale, and adapt

Active monitoring · intelligent alerts · flexible routing

Our integration support services actively monitor all data flows from CargoWise to external systems with intelligent alerting and flexible routing.

Exception Monitoring & Resolution

Our integration support services actively monitor all data flows from CargoWise to external systems identifying failures such as:

Transport protocol errors - SFTP/HTTPS timeouts
Schema mismatches, invalid data formats, and null value injections
Missing or duplicate message payloads
Partner endpoint failures or response code errors

Built to Scale: High-Volume Integration Handling

Our services are designed for high-throughput environments, supporting:

Unlimited transaction processing
Large payload sizes with compression handling
Extended log retention policies based on client SLAs
Multi-client, multi-branch routing logic within the same instance

Intelligent Alerts & Operational Notifications

We implement custom notification frameworks that trigger based on key exception types, thresholds, and event categories:

Immediate alerts for schema errors, undelivered messages, or timeouts
Prioritised alerts based on operational impact
Routing to relevant departments via email, API, or CargoWise internal notes

Flexible Endpoint Mapping & Message Routing

We manage and maintain all routing configurations between your source and destination systems — whether via:

API endpoints REST, SOAP, EDI gateways
Secure email or flat-file drops - CSV/XML
CargoWise eAdaptor channels
Hybrid routing scenarios involving multiple systems

Our Approach

How We Deliver Integration Control

CUSTOM BUILT WHERE IT MATTERS. GOVERNED EVERYWHERE.

CUSTOM BUILT INTEGRATIONS

When there is no direct solution

We engineer one.

When no direct connector exists or when the "standard" path breaks under real operational requirements, we engineer purpose built integrations for your CargoWise ecosystem:

CargoWise ↔ ERP: financial posting, master data
CargoWise ↔ WMS: receipts, inventory events
CargoWise ↔ TMS: planning, dispatch, POD flows
CargoWise ↔ Finance systems: AR/AP sync, controls
CargoWise ↔ Partner platforms: EDI, event feeds

CargoWise (JSON)

{ "event": "SHP_DEP", "ref": "CW-8492", "status": "OK" }

SFL Bridge

ERP Target (XML)

MIDDLEWARE DEPLOYMENT

One governed layer to run every integration

Reliably.

We deploy a robust middleware layer that sits between CargoWise and the rest of your ecosystem to automatically manage:

Message intake (API / EDI / secure transfer)
Transformation and mapping streams
Routing to multiple destinations
Delivery confirmation and reattempts
Fault isolation & Reprocessing

SFL_MIDDLEWARE_CONSOLE Active

[14:02:01]✓ INTAKE: Raw EDI Payload received

[14:02:01]✓ MAPPED: Converted to CW standard

[14:02:02]! VALIDATE: Schema mismatch detected

[14:02:02]↻ ACTION: Auto-corrected via Logic

[14:02:03]→ ROUTE: Delivered to CargoWise

Security

Built for Maximum Protection.

ISO certified · SOC 2 compliant · encrypted end-to-end

Our platform is designed to protect your data and integrations with cutting-edge security protocols, ensuring your business stays secure, compliant, and resilient.

ISO Certified

SOC 2 Compliant

Secured Managed Infrastructure

Fully managed infrastructure optimized for reliability and performance, with proactive monitoring, patching, and vulnerability scanning.

SSL & TLS Encryption Protocols

All data exchanges are protected with SSL/TLS to ensure information remains encrypted in transit.

Comprehensive Data Encryption

Encryption in transit and at rest — ensuring payloads remain protected across processing and storage.

Granular Access Control

Role-based permissions and configurable security settings to control who can access systems, logs, and routing configurations.

Case Study

How Our Client Revolutionized Transport Booking

160+ countries · 1,300 locations · one integration framework

01 / The Context

Our client, a Global Logistics Leader, manages an immense international operation.

Based in Marseille, France, they provide comprehensive supply chain management and freight services globally. To support this massive scale, they operate a 24/7 network spanning air, ocean, ground freight, and contract logistics.

Countries

Locations

Transport Modes

02 / The Roadblock

Despite their scale, legacy technology and fragmented systems were holding them back.

Their operations were hampered by disconnected software, leading to massive inefficiencies across their global supply chain network.

[SYS_FRAG]
Transport booking systems were highly fragmented across multiple third-party trucking partners.
[SYS_MANUAL]
Handling critical transport documents and photo evidence was entirely manual and inefficient.
[SYS_BLIND]
The absolute absence of real-time tracking left both operators and clients in the dark.

03 / The Transformation

We engineered a connected pipeline, seamlessly integrated into CargoWise.

By building a custom integration layer directly into CW1, we automated their entire transport workflow, delivering real-time tracking and flawless document management.

Step 01

Integration Service

Seamlessly connected trucking partners with CW1 for smooth booking transmission.

Step 02

Custom Middleware

Established connectivity and managed data flow across all logistics systems.

Step 03

Unified Architecture

Designed to support SEA LCL, Air, Road LTL, and Express with full security.

Step 04

Agile Rollout

Iterative methodology ensured alignment with evolving business requirements.

CLIENT TESTIMONIALS

What our clients say.

Trusted by global logistics leaders

“

“From the proposal through the initial kick-off and the hyper-care support during the go-live, SFL Tech was and still is, a trustful partner. They have a clear project methodology, strict deadlines, clear communication and qualitative deliverables. Skilled in project management, business analysis, development, thinking out of the box, and being agile during deployment. The result is a fully automated transport booking solution for truckers developed in such a way that we can easily extend the solution for all trucking companies in the region.”

Mr. Kenny Verhaege

Head of Continuous Improvement Europe

End-to-End Integration Services
for CargoWise

Two productized integrations.
One managed layer.

When there is no direct solution, we engineer one.

One governed layer to run every integration reliably.

Integration Success by the
Numbers

Transforming Integrations.

Robust Data Exchange Infrastructure

Quick Issue Resolution & Reprocessing

24/7 Integration Health Monitoring

Built for Reuse: Integration Scalability by Design

Full Operational Transparency

Making Integrations Work For You. Not Against You.

SFL Middleware

Built to protect, scale, and adapt

How it Works

How We Deliver Integration Control

When there is no direct solution

One governed layer to run every integration

Built for Maximum Protection.

How Our Client Revolutionized Transport Booking

Our client, a Global Logistics Leader, manages an immense international operation.

Despite their scale, legacy technology and fragmented systems were holding them back.

We engineered a connected pipeline, seamlessly integrated into CargoWise.

Real Results, Real Impact!

What our clients say.

250+ of the World's
Biggest Brands Trust Us!

Your Systems, Perfected.

Company

Solutions

Policies & Compliance

End-to-End Integration Servicesfor CargoWise

Two productized integrations. One managed layer.

When there is no direct solution, we engineer one.

One governed layer to run every integration reliably.

Integration Success by theNumbers

Transforming Integrations.

Robust Data Exchange Infrastructure

Quick Issue Resolution & Reprocessing

24/7 Integration Health Monitoring

Built for Reuse: Integration Scalability by Design

Full Operational Transparency

Making Integrations Work For You. Not Against You.

SFL Middleware

Built to protect, scale, and adapt

How it Works

How We Deliver Integration Control

When there is no direct solution

One governed layer to run every integration

Built for Maximum Protection.

How Our Client Revolutionized Transport Booking

Our client, a Global Logistics Leader, manages an immense international operation.

Despite their scale, legacy technology and fragmented systems were holding them back.

We engineered a connected pipeline, seamlessly integrated into CargoWise.

Real Results, Real Impact!

What our clients say.

250+ of the World'sBiggest Brands Trust Us!

Your Systems, Perfected.

Company

Solutions

Policies & Compliance

End-to-End Integration Services
for CargoWise

Two productized integrations.
One managed layer.

Integration Success by the
Numbers

250+ of the World's
Biggest Brands Trust Us!